Privacy and Cookie Policy

 

  1. General

This Privacy Policy applies to our website dedicated to Pasta Fersca ( “we”, “us” or “our”) . Where we, collect certain personal information. Please read this Privacy Policy carefully as it contains important information to help you understand our practices regarding any personal information that you give to us or that we collect otherwise in the context of the Website (‘Personal Data’) (“we” or “us”) is the controller of the Personal Data collected and processed.  

We respect your privacy, and we are committed to keeping your Personal Data secure and managing it in accordance with our legal responsibilities under applicable data protection laws.

  • What Personal Dara We collect and How We Use your Personal Data Types of Data Collected:

You can use the majority of our Website without being required to provide any Personal Data to us. For certain services and purposes of the Website, you need to provide Personal Data to us for us to be able to process your orders or to send newsletters or other information to you. In addition to the information you are required to provide to us, we collect certain information when you visit our Website. Requested information on the Website marked with an asterisk is mandatory. If you do not provide the requested information, we will not be able to deliver the  product to you.

We have specified the Personal Data we collect, the purposes for which we use the Personal Data and how long we will generally retain your Personal Data:

      1. Processing your order to be able to process your payment and to deliver the requested product to you; We need your name, e-mail address, telephone number (in case we need to communicate to you about your order), postal address of you or the recipient of our products (if different than yourself), (as we are legally required to ask for before allowing you to visit our Website), payment information. This is also for our sales administration.

    The use of this Personal Data is to perform our agreement with you or to comply with legal obligations, such as tax and accounting rules. Our online sales records will be retained by us for [7 years] or longer if required by tax or corporate bookkeeping.

    2. Registration and creating an account on our Website. Before you make a purchase, Pasta Fresca will be provide you with a log-in name and password. For any changes related to your personal account, please contact our service support.

    Creating an account is necessary for making purchases so for the performance of your agreement with us. We will retain your account details for as long as you actively use your account. After one year period of inactivity, we will delete your account. Or with any specific request from the user.

    3. Business services: For answering your questions if you have submitted a question via the Website, for product recalls or other service mails we process your e-mail address or phone number (depending on how you have contacted us) and the question or issue you have raised with us. We register your requests, questions and our responses and other actions to handle your request.

    Pasta Fresca will retain all information for 6 months to 1 year after your question or complaint has been solved or the inquiry was closed.

    4. Sending newsletters: if you have subscribed for the newsletter, we use the email address you have provided to send you our newsletter. You will be added automatically to our customer database. If you have ordered one of our products via our Website, we may also send you newsletters to inform you of our other similar products that we think may be of interest to you. If you no longer wish to receive any e-mails from us, you can unsubscribe at any time by using the unsubscribe function in each e-mail message or you can Contact Us.

    5. The use of your Personal Data is to process your subscription, so to perform our agreement with you, or as it is in our legitimate interests to send our customers information about our products. We will remove your email address once you have opted-out of receiving the newsletter, unless this is also used and retained for other purposes listed in this Privacy Policy.

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